Selby Family Clinic offers our patients a variety of services and facilities to assist withtheir medical treatment. The practice comprises 5 general practitioners who practice quality medical care for patients incorporating best practice principles and up to date knowledge.

They are supported by 2 practice nurses, 3 midwives, a practice manager, office manager, 7 receptionists, on-site pathology, psychology and podiatry.

We endeavour to provide a welcoming, friendly and caring environment with respect for patients as people, with an awareness of individual health and social requirements. Doctors and staff have a very good working relationship through mutual respect. 
Selby Family Clinic is nestled amongst gum trees in the Dandenong Ranges, just 5 minutes from Belgrave and 45 minutes from the CBD. Selby is a semi-rural area with young families, retirees and alternative lifestyle enthusiasts.

Quality medical care for patients incorporating best practice principles, up to date knowledge and technological advances.

Quality service for patients through awareness of individual health and social requirements, respect for the patients as people and confidentiality for any information gained.

Quality working conditions for doctors and staff through mutual respect and awareness individually of personal and social requirements.

Your medical record is a confidential document. It is the policy of our practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Despite the best intentions, complaints may arise. Our practice deals with complaints in a courteous and understanding manner. Patient satisfaction affects health outcomes and our practice acknowledges that patient complaints are an important source of customer feedback.

If you have a complaint, you may phone:
Joy Franks
Practice Manager
Selby Family Clinic
9754 3999

If you are unable to resolve the issue, you may contact either of the following:
The Office of the Health Services Commission (Victoria) on 1800 136 066
Human Rights and Equal Opportunity Commission on 1300 656 419