Important Notice to all our patients!

LET'S KEEP UP COVID-19 TESTING !
​Since the peak of the pandemic where our doctors were seeing and testing about 50 patients a day between Selby , Kallista and Monbulk, we are  now testing less but please see us if you have any flu like symptoms or are uncertain. 
Our community has done so well, lets all do our part to not go back to where we were and ensure any virus spread gets picked up early.   This will help ourselves and others. 

We are still open for business but it is not quite business as usual.
We are open but our waiting room is restricted access. Book on "Hotdoc" (the green button above) or phone us for an appointment with your doctor by telehealth or in person.
For patients who  seen at the Clinic, please call us upon arrival, answer our screening questions and wait in your car.   You must wear a mask to be allowed to enter the clinic. 
Your Doctor will call you on your mobile phone to keep face to face time to a minimum and reduce spread from someone who may have no symptoms of infection.  You will then be directed inside where you will need a temperature check and to sanitise your hands.   
When you arrive If you have no mobile phone, please knock on the door  and a staff member  will come to you as you may not enter the clinic until checked.  ​ 

Telehealth consults will incur a private fee equivalent to a face to face consultation unless you are eligible to be bulk billed in line with our Billing Policy or after discussion with your Doctor. 

All of our patients with a fever, cough, runny nose, or flu like symptoms will be seen and offered a COVID-19 test in a separate isolation area by the doctor rostered for that day.  Please do not enter the clinic but telephone reception upon arrival for further instructions.
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Please phone the clinic on 9754 3999 or you can book a Telehealth consultation online. 
Please do not attend the clinic unless by prior arrangement. 
​Thank you for your support.

Selby Family Clinic

Phone: (03) 9754 3999
Fax: (03) 9754 3354   

115 Belgrave – Gembrook Rd
Selby, VIC 3159
OR P.O BOX 543
Belgrave, VIC 3160

If you do not see an appointment displayed in our online booking system,  please phone the clinic as we will try to accommodate you.

Please note: Dr John Gruner, and our  G.P registrars also work at our sister, computer linked, Kallista and Monbulk Clinics.
 Visit: Kallista or Monbulk

Opening Hours

Tuesday & Thursday  - 8.30am until 6.00pm
Monday, Wednesday & Friday  - 8.30am until 5.30pm
Saturday - 8:30am until 1.00pm 

NOTE: We are closed public holidays and CODE RED fire risk days
​with possibly reduced service on EXTREME fire days.
Out of hours phone 9754 3999 for on call advice (all hours).  

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OUR VISION:   
Our vision is to deliver quality comprehensive medical care in a financially sustainable environment.

OUR MISSION:  
​The goal of the doctors and staff of Selby Family Clinic is to provide:
Quality medical care for patients incorporating best practice principles, up to date knowledge and technological advances.
Quality service for patients through awareness of individual health and social requirements, respect for the patients as people and confidentiality for any information gained.
Quality working conditions for doctors and staff through mutual respect and awareness individually of personal and social requirements.

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Compliments and Complaints

We welcome your feedback on all aspects of our service, so feel free to talk to any of our staff or use the Suggestion box in the waiting room.  Patient satisfaction affects health outcomes and our practice acknowledges that despite our best intentions, complaints may arise. Our practice deals with complaints in a courteous and understanding manner.
                     
                                                                                              If you have a suggestion or complaint, you may write to or phone:
The Practice Manager
                                    9754 3999                                    
          If you are unable to resolve the issue with us, you may contact:
               The Office of the Health Services Commission (Victoria) on 1800 136 066

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Selby Family Clinic acknowledges the Wurundjeri people as the Traditional Owners of the land on which our work in the community takes place. We pay our respects to their Elders past, present and emerging.