Selby Family Clinic

Important Notice to all our patients!

LET'S KEEP UP COVID-19 TESTING ! Since the peak of the pandemic where our doctors were seeing and testing about 50 patients a day between Selby , Kallista and Monbulk, we are now testing less but please see us if you have any flu like symptoms or are not sure . Now our community has done so well, let's all do our bit to not go back to where we were and ensure any virus spread gets picked up early and we help ourselves and others.

We are open for business but it is not quite business as usual.
We are open but our waiting room is empty. Book on "Hotdoc" (the green button above) or phone us for an appointment with your doctor by telehealth or in person. For patients seen at Clinic, call us when you arrive and our receptionist will ask of your routine screening questions related to our Covid safe plan. Your doctor will first talk to you on your mobile phone before seeing you after a temperature check. When you arrive If you have no mobile phone,please knock on the door and a staff member will come to you.

Telehealth consults are bulk billed for those eligible after discussion with your Doctor.

All of our patients with a fever, cough, runny nose, or flu like symptoms will be seen and offered a COVID-19 test in a separate isolation area by the doctor rostered for that day. Please do not enter the clinic but telephone reception upon arrival for further instructions.

If you need to be physically seen the majority of the consultation will be done via phone, so face to face time will be kept to a minimum to reduce spread from someone who may have no symptoms of infection.

Please phone the clinic on 9754 3999 or you can book a Telehealth consultation online.
Please do not attend the clinic unless by prior arrangement.
Thank you for your support.

Selby Family Clinic

Phone: (03) 9754 3999
Fax: (03) 9754 3354

115 Belgrave – Gembrook Rd
Selby, VIC 3159
OR P.O BOX 543
Belgrave, VIC 3160

If you do not see an appointment displayed in our online booking system, please phone the clinic as we will try to accommodate you.

Please note: Dr John Gruner, and our G.P registrars also work at our sister, computer linked, Kallista and Monbulk Clinics.
Visit: Kallista or Monbulk

Opening Hours

Tuesday & Thursday - 8.30am until 6.00pm
Monday, Wednesday & Friday - 8.30am until 5.30pm
Saturday - 8:30am until 1.00pm

NOTE: We are closed public holidays and CODE RED fire risk days
with possibly reduced service on EXTREME fire days.
Out of hours phone 9754 3999 for on call advice (all hours).

OUR VISION:
Our vision is to deliver quality comprehensive medical care in a financially sustainable environment.

OUR MISSION:
The goal of the doctors and staff of Selby Family Clinic is to provide:
Quality medical care for patients incorporating best practice principles, up to date knowledge and technological advances.
Quality service for patients through awareness of individual health and social requirements, respect for the patients as people and confidentiality for any information gained.
Quality working conditions for doctors and staff through mutual respect and awareness individually of personal and social requirements.

Compliments and Complaints

We welcome your feedback on all aspects of our service, so feel free to talk to any of our staff or use the Suggestion box in the waiting room. Patient satisfaction affects health outcomes and our practice acknowledges that despite our best intentions, complaints may arise. Our practice deals with complaints in a courteous and understanding manner.

If you have a suggestion or complaint, you may write to or phone:
The Practice Manager
9754 3999
If you are unable to resolve the issue, you may contact:
The Office of the Health Services Commission (Victoria) on 1800 136 066

Selby Family Clinic acknowledges the Wurundjeri people as the Traditional Owners of the land on which our work in the community takes place. We pay our respects to their Elders past, present and emerging.